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OpenMate
The OpenMate assistant answering a customer question on a business website

Turn your business knowledge into a 24/7 AI assistant.

Your website shouldanswer customers.Even at 2 AM.

Create your assistant

Free to start · One script tag · Live in about 3 minutes

Built for the questions you answer every day.

Connect your business knowledge, add one simple script to your website, and let OpenMate answer your customers’ questions — even when you’re not there.

Create your assistantSee how it works
24/7
always answering
3 min
to install
1
script tag

Your install

<script
  src="/widget.js"
  data-bot-id="YOUR_BOT_ID"
  defer
></script>

Live example

online
O

OpenMate

Riverside Dental · online

Ask a question…

Your knowledge.

Your website.

Always-on customer support.

  • Are you open on Sunday?
  • How much does a haircut cost?
  • Do you offer emergency plumbing?
  • What is included in your plan?
  • How can I get started?
  • Where are you located?
  • What's your cancellation policy?
  • Do you take walk-ins?
  • Can I book for tomorrow?
  • Are you open on Sunday?
  • How much does a haircut cost?
  • Do you offer emergency plumbing?
  • What is included in your plan?
  • How can I get started?
  • Where are you located?
  • What's your cancellation policy?
  • Do you take walk-ins?
  • Can I book for tomorrow?
Use cases

What businesses actually use OpenMate for

01

Answer everyday questions

Let customers get information without searching or waiting.

  • Hours
  • Pricing
  • Services
  • Policies
  • Locations
  • Availability
02

Help customers decide

OpenMate explains your offerings and helps visitors understand which service or plan fits your needs.

03

Support visitors after hours

Customers don't always arrive during business hours. OpenMate gives them somewhere useful to ask instead of leaving your website.

04

Reduce repetitive support work

OpenMate handles the repetitive first layer so your people can focus on conversations that actually need them.

Why OpenMate

Business-focused from the first script tag

Simple to launch

One script puts the assistant on your website. No complicated support platform required.

Uses your business knowledge

OpenMate answers from the information you provide — not a generic chatbot experience.

Available around the clock

Your website keeps answering questions when your team isn’t online.

Encrypted by default

Document text is encrypted with AES-256-GCM at rest, under a separate key for every tenant.

Built for small businesses

You don’t need an enterprise support team or a large software budget.

Works with your brand

Make the assistant feel like part of your website, not another company’s product.

Built for agencies

Deploy assistants for multiple businesses and offer them as part of client services.

Built to stay live

The assistant is served from the edge and falls back to cached content if the API is ever down.

The difference

How it helps your business

Before OpenMate

5 steps
  1. 1Has a questionthe visitor arrives with intent
  2. 2Searches your websitehunting pages for an answer
  3. 3Comes up emptythe answer was never written down
  4. 4Sends a messagenow waiting on a reply
  5. 5Waitspossibly until tomorrow

With OpenMate

4 steps
  1. 1Has a questionthe same intent, unchanged
  2. 2Asks OpenMateright where they already are
  3. 3Gets an answerfrom your own knowledge base
  4. 4Continuesbooked, decided, on their way
Get started

Your customers already have questions.
Give them somewhere to ask.

OpenMate helps your website answer customers, support visitors and represent your business — even when you’re away.

Start with OpenMateSee a live example